Data Analytics

The most misleading AI metric might be adoption. Lots of people using AI doesn’t automatically mean your business is improving. “We rolled out AI to 5,000 employees.” Great. What changed? This is the question many or…

CEO: “Why aren’t we using AI yet?” Data team: “We’ve been using it for years.” Both are right. Both are talking about completely different things. The exec sees ChatGPT writing marketing copy. The CIO sees Claude deve…

AI works best when it’s used like a knife, not a miracle. AI is starting to look a lot like digital transformation all over again. Big promises, huge investment, hundreds of pilots. Very little impact. And I think the…

One small word is causing big confusion in AI programs: Agent. Right now, many AI workflows are being labelled “agentic”. Even when they're not really. Unfortunately, once leaders hear “agent”, they assume: autonomy, d…

What catches most companies off guard with AI? The speed with which small costs become massive ones. There’s been a lot of talk about the surprisingly high cost of AI. It seems many teams skipped the business case. AI …

Most companies still think AI is a technology problem. It’s not. PwC’s 2026 predictions remind us once again: Only ~20% of value with AI comes from the tech. The other 80% comes from how work is redesigned. Yet most t…

There’s one sentence that quietly kills a lot of AI initiatives: “Interesting… but I’m not sure where it fits.” It’s rarely said out loud in the meeting. But it’s often what people think afterwards. And it usually mean…

AI gets confusing fast. LLMs. RAG. AI agents. Agentic AI. They sound similar, but they solve different problems. One way to think about it is that each adds something new. ▶️ LLMs are the base. They can write, summari…

In 6 months, you’ll wish you started learning AI today. The start of May is a good reminder to check in with your goals and if AI is anywhere on your 2026 goals list, then let's get going! Google has made it easier tha…

Two ways to get AI wrong: chase every shiny object, or play it so safe you sleepwalk into irrelevance. Some organisations pile into agents and GenAI and hope it changes everything. Others stay in their comfort zone. R…